From emergency drain calls to new construction rough-ins — one platform handles scheduling, dispatch, invoicing, compliance, and your customer portal. Built by people who understand the trades.
Dispatchers are on the phone all day relaying addresses, customer history, and job notes. Your techs need info in their pocket.
By the time the invoice goes out, the customer forgot what was done. Auto-invoicing at job completion changes that.
Customer calls asking "when is the plumber coming?" and you have to call the tech to find out. Live tracking fixes this in seconds.
Designed around plumbing workflows — not generic field service bolted together.
Priority scoring surfaces urgent jobs. One-click dispatch with skill-based routing to the nearest qualified plumber.
Customers book service, view invoices, track their tech live, and message your team — all branded to your company.
Track backflow certifications, master plumber licenses, and EPA compliance. Automatic expiry warnings at 90/60/30 days.
Create multi-option estimates (Good/Better/Best), get e-signatures, auto-convert to scheduled jobs and invoices.
Log water heaters, boilers, and fixtures per customer. Warranty countdowns trigger service reminders automatically.
Issue area (kitchen/bathroom/basement), water shutoff status, fixture type — captured in booking and visible to your tech.
Set up your verticals, workers, service types, and branding. Import customers from a CSV.
Drag jobs onto your Gantt board. Techs see everything on their phone — address, history, parts needed.
Customers book online, invoices send automatically, and your dashboard shows real-time revenue and conversion metrics.
RouteForge is multi-vertical from day one — plumbing, HVAC, and 9 more industries in a single platform. Every plan includes a white-label customer portal, live technician tracking, and a mobile PWA. No per-technician pricing, no app store downloads required.
Yes. RouteForge includes an online booking wizard where customers select their service type, describe the issue, choose a time slot, and submit. They can also request an estimate instead of booking directly. You control availability, lead time, and which services are bookable.
Yes. The compliance module tracks all certifications with automatic expiry warnings at 90, 60, and 30 days. Workers with expired certifications are blocked from dispatch until renewed.
Each tenant gets a branded customer portal. Customers can book service, view invoices, pay online, track their technician live via GPS, message their assigned plumber, view equipment and service history, and manage their membership plan.
RouteForge pricing is based on the features you need, not the number of plumbers on your team. There are no per-technician fees, so you can scale your crew without scaling your software bill. Book a free demo to see a plan tailored to your plumbing operation.
Yes. RouteForge offers two-way QuickBooks sync for invoices, payments, and customer records. Completed jobs flow into QuickBooks automatically with a batch review step so nothing posts without your approval.
Yes. RouteForge is a Progressive Web App (PWA) that runs in any mobile browser. Your plumbers open a link, tap "Add to Home Screen," and it works like a native app — offline job details, photo capture, and GPS tracking included. No app store required.
RouteForge includes a CSV import tool that brings in your customer list, service history, and equipment records in minutes. Our guided setup walks you through configuring service types, worker profiles, and branding. Most plumbing shops are fully operational in days, not months.
Emergency dispatch prioritization, permit tracking, and warranty management — configured for your plumbing business. No commitment, no credit card.
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