Plumbing & Heating

Dispatch plumbers.
Not paperwork.

From emergency drain calls to new construction rough-ins — one platform handles scheduling, dispatch, invoicing, compliance, and your customer portal. Built by people who understand the trades.

Sound familiar?

Techs calling the office for every update

Dispatchers are on the phone all day relaying addresses, customer history, and job notes. Your techs need info in their pocket.

Invoices created days after the job

By the time the invoice goes out, the customer forgot what was done. Auto-invoicing at job completion changes that.

No idea where your trucks are

Customer calls asking "when is the plumber coming?" and you have to call the tech to find out. Live tracking fixes this in seconds.

Everything a plumbing shop needs

Designed around plumbing workflows — not generic field service bolted together.

Emergency Dispatch

Priority scoring surfaces urgent jobs. One-click dispatch with skill-based routing to the nearest qualified plumber.

Customer Portal

Customers book service, view invoices, track their tech live, and message your team — all branded to your company.

Backflow & Compliance

Track backflow certifications, master plumber licenses, and EPA compliance. Automatic expiry warnings at 90/60/30 days.

Estimates → Jobs → Invoices

Create multi-option estimates (Good/Better/Best), get e-signatures, auto-convert to scheduled jobs and invoices.

Equipment Tracking

Log water heaters, boilers, and fixtures per customer. Warranty countdowns trigger service reminders automatically.

Plumbing-Specific Fields

Issue area (kitchen/bathroom/basement), water shutoff status, fixture type — captured in booking and visible to your tech.

Up and running in days, not months

1

Configure

Set up your verticals, workers, service types, and branding. Import customers from a CSV.

2

Dispatch

Drag jobs onto your Gantt board. Techs see everything on their phone — address, history, parts needed.

3

Grow

Customers book online, invoices send automatically, and your dashboard shows real-time revenue and conversion metrics.

Frequently asked questions

What makes RouteForge different from other plumbing dispatch software?

RouteForge is multi-vertical from day one — plumbing, HVAC, and 9 more industries in a single platform. Every plan includes a white-label customer portal, live technician tracking, and a mobile PWA. No per-technician pricing, no app store downloads required.

Can my customers book plumbing service online?

Yes. RouteForge includes an online booking wizard where customers select their service type, describe the issue, choose a time slot, and submit. They can also request an estimate instead of booking directly. You control availability, lead time, and which services are bookable.

Does RouteForge track backflow certifications and plumber licenses?

Yes. The compliance module tracks all certifications with automatic expiry warnings at 90, 60, and 30 days. Workers with expired certifications are blocked from dispatch until renewed.

How does the customer portal work for plumbing companies?

Each tenant gets a branded customer portal. Customers can book service, view invoices, pay online, track their technician live via GPS, message their assigned plumber, view equipment and service history, and manage their membership plan.

Ready to modernize your plumbing operation?

See RouteForge configured for your shop. No commitment, no credit card.

Book a Demo