HVAC & Mechanical

Dispatch HVAC techs.
Not headaches.

From summer AC installs to emergency furnace calls in January — one platform handles seasonal scheduling, dispatch, compliance, invoicing, and your customer portal. Built for contractors who live by the thermostat.

Sound familiar?

Seasonal surges overwhelm your schedule

First heat wave or cold snap hits and the phone rings nonstop. Without priority routing and dynamic scheduling, your best techs are stuck on low-priority calls.

Warranty tracking is a spreadsheet nightmare

Which units are still under warranty? When was the last tune-up? If you have to dig through folders to answer, you are losing money and credibility.

No-shows and missed appointments

Customers forget, techs run late, and nobody gets a reminder. Automated SMS confirmations and live ETA tracking eliminate the guesswork.

Everything an HVAC shop needs

Designed around HVAC workflows — seasonal demand, equipment lifecycles, and compliance built in from day one.

Seasonal Dispatch

Summer AC queues and winter heating queues run separately. Priority scoring adapts to seasonal demand so urgent calls surface first.

Equipment Tracking

Log furnaces, ACs, heat pumps, and mini-splits per customer. Track model, serial, install date, and warranty expiry in one place.

EPA 608 & Compliance

Track EPA 608 certifications, NATE specialties, and refrigerant handling logs. Automatic expiry warnings at 90/60/30 days.

Membership Plans

Sell annual tune-up contracts. Track visit progress, renewal dates, and member benefits. Customers manage their plan from the portal.

HVAC-Specific Booking

Unit type, system age, last service date, and symptom description — captured at booking and visible to your tech before arrival.

Customer Portal

Customers book service, view equipment, track their tech live, manage their membership, and pay invoices — all branded to your company.

Up and running in days, not months

1

Configure

Set up your service types, workers, equipment catalog, and branding. Import customers and units from a CSV.

2

Dispatch

Drag jobs onto your Gantt board. Techs see the unit history, parts needed, and customer notes on their phone.

3

Grow

Sell memberships, automate tune-up reminders, and watch your dashboard track revenue, conversion, and technician utilization.

Frequently asked questions

How does RouteForge handle seasonal HVAC scheduling?

RouteForge supports configurable worker availability with seasonal overrides. During peak AC season, you can adjust shift hours, add workers, and the booking system automatically reflects updated capacity. Membership plans for tune-up contracts drive recurring revenue.

Does RouteForge track EPA 608 certifications?

Yes. The compliance module tracks EPA 608 Universal, Type I, II, and III certifications along with NATE, OSHA, and state-specific licenses. Automatic expiry warnings prevent dispatching uncertified technicians.

Can HVAC customers track their technician?

Yes. When your tech hits 'On My Way,' the customer receives an SMS with a live GPS tracking link — similar to tracking a rideshare. They see the technician's name, ETA, and can message or call directly.

What equipment does RouteForge track for HVAC?

Furnaces, boilers, air conditioners, heat pumps, mini-splits, and thermostats. Each unit is logged per customer with install date, warranty expiry, model/serial numbers, and full service history. Warranty countdowns trigger automatic service reminders.

How much does HVAC dispatch software cost?

RouteForge pricing is based on features, not headcount. There are no per-technician fees, so adding seasonal HVAC techs during peak summer or winter does not increase your software cost. Book a free demo to see a plan sized for your operation.

Can I integrate HVAC software with QuickBooks?

Yes. RouteForge offers two-way QuickBooks sync for invoices, payments, and customer records. Completed HVAC jobs and membership payments flow into QuickBooks automatically with a batch review step so nothing posts without your approval.

Does RouteForge work on mobile without downloading an app?

Yes. RouteForge is a Progressive Web App (PWA) that runs in any mobile browser. Your HVAC technicians open a link, tap "Add to Home Screen," and get a native-app experience — offline unit history, photo capture, and GPS tracking included. No app store required.

How do I migrate from spreadsheets to HVAC dispatch software?

RouteForge includes a CSV import tool that brings in your customer list, equipment inventory, and service history in minutes. Our guided setup walks you through configuring seasonal schedules, membership plans, and branding. Most HVAC shops are fully operational in days, not months.

Ready to grow your HVAC business?

Seasonal capacity management, refrigerant tracking, and EPA compliance — configured for your HVAC shop. No commitment, no credit card.

Book a Demo