Field Service Platform

Built for Owners.

Stop Guessing. See Everything.

Total visibility into costs, team productivity, and customer loyalty. No fluff, no per-tech fees — just the data you need to lead.

No per-tech fees 12 verticals Live in days
app.routeforge.site/dashboard/profitability
Live

Revenue Intelligence

Today · 12 active routes

Cost / Stop

$4.12

-18% vs last month

Fuel Spend

$847

On target

Revenue / Tech

$1,240

+12% this week

Weekly Profit Trend+$3,420 this week
MonTueWedThuFriSatSun
M. Rodriguez — 8 stops, $312 revenueOn track
K. Wilson — 6 stops, $280 revenueSlight delay
12Industry Verticals
Up to 25%Less Wasted Drive Time
Real-timeDispatch & Tracking
DaysNot Months to Deploy

Integrates with tools you already use

QuickBooksGoogle CalendarFleetIOToast POSStripeGoogle Maps

What owners actually need

Not features for features' sake. Three things that move the needle for every field service business.

Know Your Numbers

Know your cost-per-stop before the truck even leaves the yard. See fuel spend, labor costs, and per-job margins in real time — not 30 days later on a spreadsheet.

  • Cost-per-stop and per-job margins
  • Real-time fuel & labor tracking
  • Wasted drive time alerts
  • Profitability dashboard — not a spreadsheet

Respect Their Time

Good techs leave when routes are unfair and windshield time eats their day. RouteForge balances workloads by logic, matches jobs to skills, and keeps drive time down so your people stay.

  • Fair workload distribution across the team
  • Less windshield time, more billable stops
  • Skill-based job matching (certs, experience)
  • Routes designed by data, not favoritism

Own Your Customers

Your customer data belongs to you — not us, not a platform that holds it hostage. Full service history, automated “On-the-Way” updates, and a branded portal that turns one-time jobs into repeat business.

  • Your data is yours — export anytime, no lock-in
  • 360° service history per customer
  • Automated SMS updates ("On-the-Way", complete)
  • Optional branded customer portal
Free Tool

Fleet Savings Estimator

Wasted drive time, idle trucks, and inefficient routing silently drain your margins. Plug in your numbers and see exactly what you could recover.

Cut Empty Miles

Every wrong turn, unnecessary backtrack, and suboptimal route order costs you fuel and time. Route optimization eliminates the miles that don't earn.

Idle Time Recovery

Trucks sitting idle between jobs? That's labor cost with zero revenue. Smart scheduling fills gaps and reduces windshield time.

Revenue Per Stop

When routes are tighter, techs fit more stops per day. More stops means more revenue from the same payroll.

Everything you need to run field operations

From dispatch to compliance, one platform handles it all.

Smart Dispatch

Assign jobs to the right worker based on skill, location, and availability. Priority scoring surfaces urgent work automatically.

Fleet & Telematics

Live GPS tracking, safety scoring, and DVIR reports. Non-compliant vehicles are blocked from dispatch until resolved.

Customer Management

360° customer profiles connecting service history, on-site equipment, communication logs, and billing preferences.

Compliance

Track CDL, EPA 608, NATE, OSHA, and more. Automatic expiry warnings at 90, 60, and 30 days keep your team audit-ready.

Invoicing & Estimates

Multi-option Good/Better/Best proposals, contract billing, consumer financing, and volume-based pricing — one desk.

Analytics & Reports

Revenue trends, per-job profitability, technician utilization, and lead conversion. Export or schedule reports to your inbox.

Online Booking

Branded booking page with real-time availability. Customers self-schedule, reschedule, and get automated reminders.

Equipment Tracking

Track every asset from install to replacement — specs, maintenance schedules, warranty dates, and full service history.

Route Optimization

Right-turn bias routing, stop reordering, and cuts the empty miles between jobs. Tighter routes mean more stops and less fuel.

Right-turn optimization available for fuel distributors

Why teams switch to RouteForge

Purpose-built for the way field service actually works — not retrofitted from a CRM.

The old way

  • Per-technician pricing that punishes growth
  • One vertical, bolted-on extras for everything else
  • Customer portal? That costs extra
  • 6-month implementation with consultants
  • Mobile app requires App Store downloads
  • SMS notifications? Another add-on

The RouteForge way

  • No per-tech fees — add workers without penalty
  • Multi-vertical from day one: 12 industries, one platform
  • Customer portal included — branded to your company
  • Live in days, not months. Your workflow, configured.
  • Progressive Web App — works on any device, no download
  • SMS, email, and push notifications built in

Built for the field

Your team's companion on every job site

RouteForge
Online

GPS Active

Tracking location every 30s

Fuel DeliveryIN PROGRESS

142 Oak Street

9:00 AM

HVAC RepairNEXT

88 Maple Ave

11:30 AM

Pipe RepairQUEUED

210 Elm Drive

2:00 PM

Tap to capture job photos
Progressive Web App

Works offline

Cached job data and forms let your team work in basements, rural areas, and dead zones. Auto-syncs when reconnected.

Push notifications

Instant alerts for new assignments, schedule changes, and emergency dispatches. Never miss a job update.

Real-time GPS tracking

Automatic location sharing for accurate ETAs, route tracking, and geofenced job-site check-ins.

Photo & document capture

Snap before/after photos, scan barcodes, and capture signatures directly in the field — all attached to the job.

Customer Experience

Your customers deserve a portal.

Every tenant gets a white-label customer portal — branded to your company, not ours. Customers book service, track their technician live, pay invoices, and message your team.

📅

Online Booking

Customers book service from your branded page. Choose time slots, describe the issue, request an estimate — all self-service.

📍

Live Technician Tracking

When your tech hits "On My Way," customers get a text with a live GPS tracking link. Uber-like visibility for field service.

💬

Two-Way Messaging

Customers message their assigned technician directly. No more phone tag. Every conversation logged to the job.

📄

Invoices & Payments

Customers view invoices, pay online, download PDFs. Automatic payment reminders reduce AR by weeks.

🔧

Equipment & Service History

Customers see their installed equipment, warranty status, and full service history. Builds trust and drives repeat business.

Acme PlumbingLive
En Route

Mike T.

Plumbing Repair

Estimated Arrival

12 min

2.3 miles away

💬 Message
📞 Call

Built for HVAC

Purpose-built workflows and domain expertise for each vertical — not generic one-size-fits-all.

Fuel Delivery

Propane, heating oil, diesel, and kerosene

What you can do

  • K-factor forecasting predicts tank levels so you can auto-schedule deliveries before customers call.
  • Integrates with tank monitors to pull real-time levels and flag tanks approaching reorder thresholds.
  • Manage the full delivery ticket lifecycle — from batch creation through driver signature and reconciliation.
  • Degree-day calculations adjust delivery schedules automatically based on weather and consumption patterns.
  • Support tiered, volume-based, and seasonal pricing programs across multiple fuel products.
What RouteForge Solves

One platform. Every problem you're Googling right now.

Each of these is a real challenge field service owners face daily. RouteForge Pro solves them in one place.

Up to 25% less wasted drive time

Route Optimization

Right-turn bias routing, stop reordering, and real-time traffic-aware dispatch that cuts wasted drive time and fits more stops per day.

Learn how it works
Real-time dispatch board

Scheduling & Dispatch

Skill-based job matching, drag-and-drop scheduling, and priority scoring that surfaces urgent work. Emergency auto-escalation built in.

Learn how it works
Per-job P&L tracking

Financial Performance

Per-job profitability, cost-per-stop tracking, revenue-per-tech dashboards, and automated anomaly detection. Know your margins before month-end.

Learn how it works
White-label, your brand

Customer Portal

Optional branded self-service portal with live technician tracking, service history, online booking, and automated "On-the-Way" SMS updates. White-labeled to your company.

Learn how it works
Per-vehicle cost tracking

Fleet & Fuel Savings

GPS tracking, idle time detection, empty mile alerts, and fuel cost analysis per vehicle. DVIR reports and safety scoring keep your fleet compliant.

Learn how it works
24 cert types tracked

Compliance & Certifications

Track CDL, EPA 608, NATE, OSHA, backflow, and 20+ certification types. Automatic expiry warnings at 90/60/30 days. Audit-ready reports on demand.

Learn how it works

Frequently asked questions

Straight answers. No sales pitch.

How does route optimization actually save money?

Every mile your trucks drive without a billable stop is wasted fuel and labor. RouteForge reorders stops, favors right turns, and eliminates backtracking — so your techs spend less time driving and more time earning. Use our Fleet Savings Estimator to see the exact impact for your fleet size and fuel costs.

What is a customer portal and why do field service companies need one?

A customer portal lets your clients book appointments, view service history, track their technician in real-time, and pay invoices online — without calling your office. It reduces the load on your front desk and makes your company feel premium. RouteForge offers an optional white-labeled portal branded to your company.

How is RouteForge different from ServiceTitan or HouseCall Pro?

RouteForge has no per-technician pricing — you pay for features, not headcount. It supports 12 industry verticals from day one (not just one with bolt-ons). The customer portal, SMS notifications, and mobile PWA are all included, not add-ons. And it deploys in days, not months.

Can I track fuel costs per vehicle and per job?

Yes. RouteForge tracks fuel consumption at the vehicle level via GPS and telematics integration, and calculates cost-per-stop and cost-per-job automatically. The Revenue Intelligence dashboard surfaces fuel anomalies in real-time so you catch problems before they hit your P&L.

What certifications and compliance does RouteForge track?

RouteForge tracks 24 certification types across all verticals — CDL, EPA 608, NATE, OSHA, backflow, gas fitter, and more. It sends automatic expiry warnings at 90, 60, and 30 days, and can block non-compliant workers from dispatch until their certifications are renewed.

Do I need to download an app for my field workers?

No. RouteForge is a Progressive Web App (PWA) — your techs open it in their phone browser and add it to their home screen. No App Store download, no version compatibility issues, works on any device with a browser.

See RouteForge in action

Request a personalized walkthrough and we'll show you how RouteForge fits your operation.

Ready to see what you've been missing?

Schedule a personalized walkthrough. We'll show you how RouteForge fits your operation.