Conference rooms, home theaters, digital signage, security — one platform handles scheduling, dispatch, crew coordination, and your customer portal.
A 3-day conference room buildout means 3 separate calendar entries, 3 texts to the crew, and zero visibility until someone calls in.
Rack photos live in someone's camera roll. Serial numbers are on a sticky note. The customer asks for documentation 6 months later and nobody can find it.
Your Crestron-certified tech is doing a TV mount while a Crestron job goes to someone without the certification. Skill-based routing doesn't exist.
Designed around A/V workflows — not generic field service bolted together.
Track CTS, Crestron, Extron, Dante, low-voltage, and custom certs. Automatic expiry alerts. Skill-based dispatch ensures the right tech on every job.
Customers book service, track their technician live, view installed equipment and warranty history, and pay invoices — all branded to your company.
Schedule consecutive day blocks for install crews. One job, daily check-in/out, phase-based checklists. No more juggling separate calendar entries.
Capture rack photos, cable labels, serial numbers, and network config during the install. Everything stays in the job record for the customer.
Log every installed device per customer site — model, serial, install date, warranty expiration. Automatic alerts trigger service reminders and upsell opportunities.
Room type, system scope, cable runs, rack units, network drops — captured in booking and visible to your tech on their mobile device.
Set up your job types, techs with certifications, equipment catalog, and branding. Import customers from a CSV or your ERP.
Drag jobs onto your Gantt board. Techs see everything on their phone — site access hours, equipment list, cable schedule, and customer history.
Customers book online, as-built docs capture themselves, invoices send automatically, and your dashboard shows real-time revenue by job type.
Yes. The compliance module tracks CTS, CTS-D, CTS-I, Crestron, Extron, Dante, AMX, QSC Q-SYS, low-voltage licenses, and any custom certifications. Automatic expiry warnings at 90, 60, and 30 days. Techs with expired credentials are flagged before dispatch.
Yes. Multi-day job blocks let you schedule consecutive days for the same crew at the same site. Each phase has its own checklist. The system treats a 3-day install as one job with daily check-in and check-out, not three separate tickets.
Each tenant gets a branded customer portal. Customers can request service, view their installed equipment and warranty status, track their technician live, review as-built documentation, pay invoices, and message your team directly.
Job completion data — rack photos, cable labels, equipment serials, network config notes, signal test results, and customer sign-off — is captured during the install. This data can be compiled into as-built documentation for the customer record.
RouteForge pricing is based on features, not per-technician fees. Add installers and crews without increasing your software cost. Book a free demo to see a plan sized to your A/V integration business.
Yes. RouteForge offers two-way QuickBooks sync for invoices, payments, and customer records. Completed jobs can push to QuickBooks automatically or be queued for batch review before syncing, so your books stay accurate without double entry.
Yes. RouteForge is a progressive web app (PWA) that runs in any mobile browser — no app store download required. Techs access job details, equipment lists, cable schedules, and as-built photo capture from their phone or tablet on site.
RouteForge supports CSV import for customers, equipment catalogs, and technician rosters. The guided setup walks you through configuration step by step. Most A/V companies are fully operational in days, not months — no IT department required.
Multi-day project scheduling, equipment staging, and crew skill matching — configured for your A/V installation business. No commitment, no credit card.
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